Cigna Healthcare and Evernorth Health Services, powered by Sagility, opened a new contact center facility in the Philippines in October 2025 to support customers’ health and well-being.

This partnership provides a unique pathway to join industry leaders and access roles where team members make a difference in people’s lives. Our commitment to well-being and professional growth is evident in its better-than-industry benefits packages, competitive pay structures, and modern, collaborative workspaces, designed to help individuals thrive while contributing to impactful healthcare solutions.

“This partnership with Cigna Healthcare and Evernorth® Health Services is a significant step where we can continue to help deliver topnotch patient and member experience, ultimately improving their health and well-being.” said Alvin San Mateo, VP of Operations at Sagility Philippines.

The expansion creates new job opportunities and fosters professional development in the Philippines, leveraging the country’s skilled workforce, mature contact center ecosystem, and strong government support.

Visit our new Recruitment Center – location – to learn more about our opportunities. We are accepting applications from Monday to Friday, 10 AM to 7 PM.